Clearstep Scales its AI Healthcare Assistant Quickly and Easily with DuploCloud
Business Benefits
Customer Testimonials
"It's a lot faster and easier to scale up on DuploCloud. You load out your virtual box and just run it, and that's it. We had a much better experience setting up the build infrastructure to work off GitHub and then deploy. The DuploCloud Support Team put in effort to help us understand what we were building, so the white-gloved experience made the difference.”
Clearstep Challenges
Clearstep was previously deployed on a Cloud Application Platform service focused on healthcare startups. However, they faced issues with service downtime and had to rely on filing tickets and waiting for resolutions. When there were production outages, like from too many database connections happening simultaneously, waiting for service tickets to be addressed could have been more efficient and efficient. Clearstep needed a support system that could provide quick and efficient assistance during critical incidents and could effectively administer their AWS infrastructure, provide architectural expertise, and ensure security.
DuploCloud Solution
DuploCloud enabled Clearstep to use their AWS accelerator credits for the service. This cost-saving benefit allowed them to run their services on AWS via DuploCloud while only paying for DuploCloud itself. Clearstep found the DuploCloud portal much simpler and more intuitive than the AWS portal. The ease of performing tasks like server restarts, checking uptime, and SSH access made managing the service more convenient. DuploCloud also provided Clearstep with instant support whenever needed. This level of responsiveness requires a full-time DevOps employee, making DuploCloud an attractive alternative. Additionally, DuploCloud offered an architecture security whitelist, penetration testing, and comprehensive security controls, which Clearstep found reassuring.
About Clearstep
Clearstep is an AI chat healthcare assistant providing patients with personalized guidance to meet their care needs. Their mission is to build consumer-facing technologies that make it easy for people to access the most useful, clear next steps for health and care.